How CreateTeam can help optimize your Teams experience

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Posted on: 02/03/2020

Part 3 of our CreateTeam Blog series walks through the features of the App, and how it can help organizations ensure that users can make optimal use of Microsoft Teams for collaboration.

In this blog, Product Owner Tom Scott explains some of the issues facing Microsoft Teams users, and how CreateTeam can help organizations combat those issues, ensuring users aren’t turned off from the platform and are instead encouraged to collaborate effectively.

“One of the biggest causes of frustration with self-service platforms such as Microsoft Teams is the so-called ‘sprawl’. For users who want to create a new team, it’s not always obvious whether there are existing teams that may suit their purpose. Team descriptions are also hard to find and often left blank, so the natural user assumption is to start from scratch, create a new team and start working. This can lead to a vast quantity of redundant and duplicate teams that exist in a single tenant.

As a result, users end up being members of so many teams that they lose track, and eventually interest, in Teams. Common complaints from users are that “Teams is too noisy” due to the multitude of notifications, making it easy to miss important activity. Discouraged, users revert to traditional ways of working and just use Teams for chat, or as a file store platform.

When an organization is using CreateTeam – this is what you’ll experience instead:

  • When you enter your new team details into CreateTeam, the App searches through all teams in your tenant, highlighting those that sound similar to yours and giving you the option to join them where possible. CreateTeam will also stop you from creating a Team if another Team already exists with the same name. This prevents duplication of Teams and the platform becoming “too noisy”.
  • CreateTeam forces a minimum team name length, and description. This means that when others search, it’s easier to discover the team and see what it’s all about, making the environment a lot easier to navigate.
  • Coming soon are templates that will define the structure, settings and permissions for the team. Admins will be able to assign different templates to different users so you can provide standard team structures to users based on their job roles.

By reducing the “noise” caused by duplicate and outdated teams, organizations can also reduce the risk that users will be turned off from using Teams and revert to previous ways of working.”


We’ll explain more about the benefits of CreateTeam in our next blog of the series- “CreateTeam for Microsoft Teams Governance and Security” next week.

If you’d like to know more information on CreateTeam or to book a complimentary demonstration, please contact enquiries@modalitysystems.com

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