Part 3 of our CreateTeam Blog series walks through the features of the App, and how it can help organizations ensure that users can make optimal use of Microsoft Teams for collaboration.
In this blog, Product Owner Tom Scott explains some of the issues facing Microsoft Teams users, and how CreateTeam can help organizations combat those issues, ensuring users aren’t turned off from the platform and are instead encouraged to collaborate effectively.
“One of the biggest causes of frustration with self-service platforms such as Microsoft Teams is the so-called ‘sprawl’. For users who want to create a new team, it’s not always obvious whether there are existing teams that may suit their purpose. Team descriptions are also hard to find and often left blank, so the natural user assumption is to start from scratch, create a new team and start working. This can lead to a vast quantity of redundant and duplicate teams that exist in a single tenant.
As a result, users end up being members of so many teams that they lose track, and eventually interest, in Teams. Common complaints from users are that “Teams is too noisy” due to the multitude of notifications, making it easy to miss important activity. Discouraged, users revert to traditional ways of working and just use Teams for chat, or as a file store platform.
When an organization is using CreateTeam – this is what you’ll experience instead:
By reducing the “noise” caused by duplicate and outdated teams, organizations can also reduce the risk that users will be turned off from using Teams and revert to previous ways of working.”
If you’d like to know more information on CreateTeam or to book a complimentary demonstration, please contact email@example.com