Five tools to understand the quality of your Microsoft Teams Calls and Meetings

March 09, 2021
16:00 pm - 16:40 pm

Use of Microsoft Teams is skyrocketing, with online meetings and telephony usage continuously growing. As more people continue to work from home, it’s important to understand how you can enhance your workforce’s meeting and calling experience, ensuring seamless collaboration and teamwork.

Have you ever considered the quality and performance of your Microsoft Teams calls and meetings, including network issues, whether your users are using optimum certified Teams devices or if your telephony experience is what it should be?

Discover the answers and more by joining Modality in this exclusive 40-minute webinar and see how you can quickly and efficiently optimise your organisation’s Microsoft Teams Calls and Meetings experience.

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What you’ll learn from our expert-led webinar

Webinar agenda:

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  • Understanding Teams Admin Center
  • Live walk-through of Microsoft Call Quality Dashboard to the Graph Call Records API
  • Overview of all in-the-box options and third-party solutions including Modality Teamwork Analytics Performance Reporting

Understanding how to optimise your organisation’s Microsoft Teams Calls and Meetings experience:

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  • Ways to use native reporting tools to truly understand your performance
  • Understand org-wide trends, issues and drive improvements
  • Discover available features to improve performance for specific individuals
  • How to make managing performance part of your operational model
  • How and where third-party tools might add value for you and your organisation


Tom Arbuthnot

Principal Solutions Architect at Modality

About speaker
A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality. Tom stays up to date with industry developments and shares news and his opinions on his, podcast and email updates. LinkedIn >

Sean Murphy

Technical Product Owner & Managing Consultant at Modality

About speaker
An industry specialist with over 20 years’ technology & enterprise experience, Sean Murphy is a subject matter expert working as a Technical Product Owner and Managing Consultant at Microsoft M365 and Azure specialists, Modality. Sean stays up to date with industry developments and shares his views and opinions on LinkedIn. LinkedIn >