A feature-rich call recording solution
Modality Systems has been working in rigorous compliance verticals, including finance, for over a decade. We understand the complexities involved in making unified communications and collaboration secure, compliant and successful.
As a Verint Gold Partner, Modality offers a feature-rich and multi-modal call recording solution for compliance and risk management that works seamlessly with Microsoft Teams. Providing monitoring and reporting, our robust solution helps you to capture, archive and analyse all methods of communication from Teams Calling, Meetings and Collaboration streams to ensure you are remaining compliant. This can be deployed and managed in your Azure tenant or fully-hosted and managed by Modality using Azure as a Service.
Our solutions ensure strict adherence to industry compliance regulations such as PCI-DSS, HIPAA, MiFID II and Dodd-Frank.
Modality can deploy and manage Verint recording in your Azure tenant or ours as a fully-managed solution.
Ensure compliance needs are met with locking conversation and compliance evidencing.
A seamless experience with Microsoft Teams Audio (VoIP and PSTN), video and desktop sharing.
Deep reporting and analytics with search, transcription and detailed dashboards.