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Achieve more with Skype for Business

Modality knows exactly what it takes to plan, optimise and support your Skype for Business project

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Combine voice, video, messaging and meetings in an intuitive unified solution

Microsoft Skype for Business combines instant messaging, presence and conferencing with full enterprise voice in one easy-to-use interface, providing organisations with real-time productivity tools that enable teams to work anywhere, on any device.

 

Your partner of choice for Skype for Business deployments

Benefitting from over 14 years’ experience and hundreds of thousands of seats deployed across both the Public and Private Sectors, Modality knows exactly what it takes to plan, optimise and support your Skype for Business project. With a full product offering that combines Skype for Business functionality with full PSTN capability, Call Recording and even omni-channel Contact Centres, we can provide end-to-end solutions that have been specifically designed to increase engagement from your staff and customers alike.

For orgnisations looking to migrate to Microsoft Teams, we can also provide extensive Skype to Teams Migration Workshops that give you all the information you need to accelerate and maximise the success of your journey from Skype to Teams.

Skype to Teams Migration Workshops

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By choosing Modality as your Skype for Business provider, you will benefit from:

Planning

  • Skype to Microsoft Teams migration workshops.
  • Strategy and ROI services for calling and meetings scenarios.
  • Network, end-user and hardware readiness assessments.

Optimisation

  • Skype for Business Contact Centre options.
  • Omni-channel Contact Centre options.
  • Diagnostics software to measure performance.

Support

  • Adoption and Change Management support.

Foxtons

“Modality took a conceptual, abstract business idea from us and fashioned a solution that was effective and made best use of the Microsoft toolset.”

Dan Rafferty, Chief Information Officer at Foxtons
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BAI Communications

“Modality delivered an outstanding cloud-based project and enabled an integrated UC interface for BAI Communications. We became one of the first companies in Australia to deploy Microsoft’s cloud-based voice-collaboration suite, transforming work-styles across our business. Videoconferencing is integrated with email and calendaring, and employees can instantly share desktops with colleagues. With the ability to bring customers into their immediate workspace, BAI employees interact more freely and establish more dynamic working relationships.”

Peter Turnbull, Chief Information Officer at BAI Communications
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Contact us to learn more or to book a complimentary consultation