Microsoft Teams Success Service

Software-enhanced service and support package for Microsoft Teams, delivered by experts

Designed specifically for businesses with up to 2,000 users

Whatever their shape and size, we’ve helped customers all over the world to succeed with Microsoft Teams. From simple deployments to complex global operations, our expert consultants have been on hand to plan, guide and implement cost-effective Teams lifecycle management solutions.

Teams Success Service delivers the essence of this experience in a unique package of services, support and market-leading software.

Microsoft Teams Success Service: Key Benefits

Technical Support, Practical Assistance

Benefit from our expert consultants’ unique skills and vast experience.

In-Built Efficiency

Enhance the user experience with intuitive and powerful software, including safe team creation, workflows and automated governance.

Drive Compliance and Best Practice

Select policy-appropriate levels of control to guide user behaviour and ensure compliance at every step of your Teams journey.

Data-Driven Approach

Use empirical insights to identify and manage existing and potential issues across usage, calls, meetings and security.

Microsoft Teams Success Service Product Sheet

Choose Your Package:

Component Base Standard Enhanced
2nd/3rd line Teams support (Service Desk to Service Desk)
Teams Moves, Adds, Changes
Monthly Performance Reports (CQD data)
End User Adoption (‘How do I..?’) Chat Support
Monthly Performance Review (CQD data)
TWA Usage, Collaboration & Governance Reporting & Insights
TWA Lifecycle Management s/w (CreateTeam & Automation)
Service Delivery Management (inc. roadmap & change)


Additional Service Options:

  • Support hours bundle
  • End user Chat Support ticket bundle
  • OneMeeting licence
  • CustomInvite
  • Rapid Deployment Programme

Need something different?

If you have further requirements such as Teams Direct Routing, third party integrations or hosted call recording, explore our Microsoft Teams Managed Service or get in touch directly.

Contact us to see how we can help