search
close
Software-enhanced service and support package for Microsoft Teams, delivered by experts
Whatever their shape and size, we’ve helped customers all over the world to succeed with Microsoft Teams. From simple deployments to complex global operations, our expert consultants have been on hand to plan, guide and implement cost-effective Teams lifecycle management solutions.
Teams Success Service delivers the essence of this experience in a unique package of services, support and market-leading software.
Benefit from our expert consultants’ unique skills and vast experience.
Enhance the user experience with intuitive and powerful software, including safe team creation, workflows and automated governance.
Select policy-appropriate levels of control to guide user behaviour and ensure compliance at every step of your Teams journey.
Use empirical insights to identify and manage existing and potential issues across usage, calls, meetings and security.
| Component | Base | Standard | Enhanced |
|---|---|---|---|
| 2nd/3rd line Teams support (Service Desk to Service Desk) | • | • | • |
| Teams Moves, Adds, Changes | • | • | • |
| Monthly Performance Reports (CQD data) | • | • | • |
| End User Adoption (‘How do I..?’) Chat Support | • | • | • |
| Monthly Performance Review (CQD data) | • | • | |
| TWA Usage, Collaboration & Governance Reporting & Insights | • | • | |
| TWA Lifecycle Management s/w (CreateTeam & Automation) | • | ||
| Service Delivery Management (inc. roadmap & change) | • | ||
| CustomInvite | • |
Additional Service Options:
Need something different?
If you have further requirements such as Teams Direct Routing, third party integrations or hosted call recording, explore our Microsoft Teams Managed Service or get in touch directly.