Services

Helping you deliver business value with tailored service options that span the lifecycle of your project

Your global support and Managed Services partner 

With over 14 years of experience supporting customers worldwide, across all sectors and sizes, Modality is committed to supporting you by improving, managing and maintaining your entire Microsoft ecosystem with a range of flexible service options. Backed by industry-approved ISO and ITIL aligned processes, best-in-class ITSM, remote monitoring tools and 24×7 support, when you partner with Modality, you can have complete confidence that you are working with the experts.

Whether you simply need advice or require extensive support through our Managed Service options, we understand that choice is paramount and we will give you complete flexibility to work with us how and when you need it most.

Microsoft Teams Success Service

Designed specifically for businesses with up to 2,000 users, Microsoft Teams Success Service helps deploy, manage and optimise the Teams environment with a unique package of services, support and best-in-class software.

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Microsoft Teams Managed Services

Microsoft Teams Managed Service is a made-to-measure, bespoke offering. Choosing from Modality’s wide array of market-leading Teams services, powerful software, and expert insight components, Teams Managed Services can meet the Teams operational needs of any organisation.

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Microsoft Azure Managed Services

Cloud Care is a bespoke Microsoft Azure Managed Service designed to extend and enhance the capability of your operational teams. It delivers a secure and fully-managed support system for resources deployed in Microsoft Azure.

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Microsoft FastTrack

Microsoft’s FastTrack scheme is designed to help customers quickly onboard Microsoft Cloud solutions and drive user adoption with the provision of online resources and end-to-end guidance from Microsoft.

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Security Managed Services

Ensure the security and compliance of your cloud-based assets across your entire organisation with simplified Security Managed Services that reduce the complexity of today’s evolving threat landscape.

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Video Managed Services

In partnership with leading global audio-visual solutions providers, we provide simple, reliable and scalable end-to-end Video Managed Services that optimise your video conference technology.

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Professional Services

With 50+ Microsoft qualified technical individuals, we will work with you to define your objectives and deliver an ongoing software and operational model that enables you to achieve your business goals.

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Adoption & Change Management

Adoption and Change Management Services supplement your in-house team, providing training to ensure widespread adoption of Modern Workplace solutions and optimisation of their features.

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