Our Approach

A proven formula for success


Although every single one of Modality’s projects is unique, our process-driven approach is always the same.

Designed to consistently deliver success with a strategic focus, our approach is simple; we step back from technology to understand your business objectives, your culture, and the technological environment. From Microsoft Teams deployments to Office 365 and complex Contact Centre requirements, we recognise that setting clear measurable goals is where every great project starts and where the best results are achieved.

As a strategic partner, we go beyond the technical conversation, focusing on your specific business needs and why Microsoft solutions should be a part of your overall growth plan and roadmap. We undertake meticulous economic analysis to help you make informed investment decisions, understand the ROI and build your business case for Microsoft technologies.

Our experienced and talented team will support you every step of the way, from consultation and design to deployment, customisation and support. We know that user adoption, security and compliance, and ROI are key metrics in any business, which is why we prescribe a unique Secure by Design and Data-Driven Approach to provide valuable insight and reporting into your investment.

Our Approach

Open and Honest

Success starts with trust and we will keep you updated every step of the way.

We Listen

We will immerse ourselves in your world to explore all possible options.


We will provide end-to-end support to ensure the ongoing success of your deployment.


No project is too big or too small, we are here to help and can get involved at any stage.

Ready to get started?

Modern Workplace

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Microsoft Azure

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Contact us to see how we can help